Staff Attorney – Veterans Legal Helpline

NOTE: This position is currently unavailable. For a list of open positions, please see our Careers page.

Bay Area Legal Services is seeking to fill a full-time position for the Veterans Legal Helpline.

This is a professional position involving the delivery of high-quality legal advice, counseling and brief services as a licensed attorney. It requires excellent client interviewing skills, substantial knowledge of a broad range of poverty law issues, including but not limited to family law, landlord-tenant, and public benefits, and the ability to give accurate legal advice to clients during their initial intake.

Office Location

Ybor City
1302 N 19th Street
Suite 400
Tampa, FL 33605

Illustrative Duties

  • Perform high volume client intake and interviews over the telephone, confirming applicant eligibility determinations and evaluating the complexity of each client's legal problem.
  • Provide immediate legal advice, counseling and brief services to clients, including the preparation of appropriate confirming letters and any necessary self-help attachments.
  • Refer clients with non-legal problems to appropriate social service agencies, and those with complex advocacy issues or who have problems requiring litigation to full-service teams or branch offices.
  • Use a computerized system for accurate recording of client information such as case notes, case management, and referrals.
  • Participate in outreach and other appropriate community and statewide activities to support and promote the Florida Veterans Legal Helpline and its services.
  • Supervise Paralegals, Intake Specialists, and other personnel as directed by the Veterans Legal Helpline Manager.
  • Assist the Veterans Legal Helpline Manager in preparing statistical reports.
  • Assist in developing and updating appropriate legal advice and brief services letters, legal instructional materials, and other written materials as requested by the Veterans Legal Helpline Manager.

Minimum Qualifications

  • Florida Bar licensure and active practice of law as a Bar member in Florida for at least two years.
  • Excellent communication skills and the ability to work closely and cooperatively with other team members.
  • Demonstrated ability to interview clients to determine essential facts with regard to the nature and severity of their legal problems.
  • Demonstrated ability to accept major responsibility and to work effectively in an independent but closely supervised environment.

Desirable Qualifications

  • Familiarity and experience with poverty law issues, including but not limited to family law, landlord-tenant, and public benefits.
  • Familiarity and experience working with a wide range of social service agencies.
  • Internet, e-mail, and word processing experience in a Windows-based environment is highly preferred.
  • Prior experience working with the veteran population and/or prior military service are also preferred.


  • Depending upon experience, excellent benefits, and mileage reimbursement for travel.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Still have questions?

If you live or have a case in Hillsborough, Manatee, Pasco, Pinellas or Sarasota counties, we may be able to help.

How do I apply? Am I eligible?

Call (800) 625-2257

to apply for service.

Or complete our online application

and we will call you back.