Meet Bailey B., the First-of-Its-Kind AI Tool Bridging the Justice Gap

Bailey B.

Bay Area Legal Services’ Free AI Legal Assistant Puts Power Back in Tenants’ Hands

Tampa, FL (February 17, 2026) — Bay Area Legal Services has launched one of the first AI-powered legal assistants in the nation built by a nonprofit legal aid organization—Bailey B., a free tool designed to help tenants navigate landlord-tenant issues under Florida law.

According to a report by the Legal Services Corporation (LSC), 92% of Americans do not receive sufficient legal help for their civil legal problems. Bailey B. was created to bridge this gap, assisting individuals facing eviction and housing issues, offering custom legal information, tenant rights education, letter drafting, form completion, legal action plans, and connections to local resources.

 Bay Area Legal Housing Client

"Innovation drives our mission to create pathways to justice," says Kezia Hill, Legal Content Manager at Bay Area Legal Services. "In 2025, we expanded our services by 42% and answered 100,571 calls for legal help. Many callers did not qualify for full representation, and the civil justice gap remains significant."

Currently focused on tenants’ rights, Bailey B. is available 24/7 and supports users with legal issues related to Florida landlord-tenant law.

 The tool allows Bay Area Legal Services to serve more people—whether they are clients, self-represented litigants, client-eligible, or middle-income households—while using the firm’s resources more efficiently.

Bailey B. expands our reach exponentially by delivering trusted legal information and practical guidance, because access is the bridge to justice."

Kezia Hill, Legal Content Manager

Kezia Hill, Legal Content Manager, Bay Area Legal Services

Through Bailey B., tenants can get help with common housing issues, including:

  • Giving notice of intent to vacate
  • Requesting repairs
  • Recovering security deposits
  • Addressing other landlord-tenant concerns

Users can expect clear, direct answers to their questions, suggestions for related follow-up questions, drafted letters and legal notices, links to trusted resources, and referrals to additional support when needed.

Bay Area Legal Services partnered with justice tech company LawDroid to develop Bailey B.. David Gray, LawDroid’s Director of Business & Strategy and former Business Innovation Manager at Bay Area Legal Services, shared, “It’s an honor to continue advancing Bay Area Legal’s mission. As the access-to-justice crisis grows, we must find new, innovative ways to serve more people with limited resources—helping guide low-income and vulnerable communities from legal problems to actionable solutions.”

A Spanish-language version of Bailey B. will launch in the coming months, expanding access to housing support. By the end of 2026, the tool will broaden its knowledge to include additional housing topics, enhanced document-automation capabilities, and several family-law matters.

Bailey B. was made possible by Funding Florida Legal Aid (FFLA), formerly The Florida Bar Foundation, the statewide administrator of Florida’s Interest on Lawyers’ Trust Accounts (IOTA) Program. The tool is available on Bay Area Legal Services’ website and can be accessed 24/7 on mobile or desktop at bals.org/bailey.

About Bay Area Legal Services

Bay Area Legal Services is a nonprofit law firm committed to promoting equal access to justice. Our skilled attorneys provide free civil legal services to individuals and families who cannot afford private attorneys. Learn more at bals.org/help.

About LawDroid

LawDroid is a justice tech company powering AI solutions for legal aid organizations, courts, and government agencies—making justice more accessible for everyone. Known for its work in generative AI, voice agents, document automation, and consulting, LawDroid helps organizations build legal information assistants, improve intake and screening, and streamline document drafting. For more than 10 years, LawDroid has partnered with organizations on the front lines of access to justice, helping communities across the U.S. move from legal problems to actionable solutions. Learn more at lawdroid.com.

Apply for Services

Apply by phone Monday-Friday, 9 a.m.-4:30 p.m., or apply online anytime for non-emergency legal matters. Language interpreters are available to you at no cost.

How do I apply? Am I eligible?

Bay Area Legal Services

If you live or have a case in Hillsborough, Pasco, Pinellas, Manatee, or Sarasota counties, we may be able to help.

Statewide Legal Helplines

If you live or have a case in Florida, we may be able to help.