Team Coordinator for Senior Advocacy Unit

NOTE: This position is currently unavailable.  For a list of all open positions, please see our Careers page.

Bay Area Legal Services is seeking to fill a full-time Senior Advocacy Unit team coordinator position in its Ybor City office.

This position acts as a liaison between the Team Leader and Sr. Team members, Interns, other agencies associated with grants assigned to the Sr. Team (SSN, Area Agency on Aging etc.) Primary duties and responsibilities are to ensure all required reporting is prepared and submitted accurately and timely as outlined in grant goals and objectives, coordinating and overseeing related grant projects and interns, program related training as needed. Provides a variety of support in grant submission assigned to Team leader such as grant writing, revision, new grant opportunities, submittal, research, statistical data, grant monitoring etc. Performs a variety of administrative support tasks as assigned.

Applicants seeking employment with us should understand and share our commitment to the BALS’ mission and vision, and be willing to abide by the four core values of Bay Area Legal Services. 

Office Location

Ybor City
1302 N 19th Street
Suite 400
Tampa, FL 33605

Illustrative Duties:

  • Coordinates and manages Social Services Navigator Program (SSNP)
  • Interviews Interns/ conducts orientation
  • Reviews and assigns referrals
  • Leads weekly docket reviews 
  • Completes intern evaluation and reviews timesheets
  • Occasionally steps in as SSN Case Manager as needed. 
  • Attends relevant social services trainings or meetings
  • Assists team leader in identifying and submitting new grant applications.
  • Prepares monthly, quarterly, and yearly reports based on agency/grant requirements as outlined in grant goals and objectives
  • Attends relevant grant related trainings, Title III Project Directors’ meetings and all other fiscal/strategic planning sessions. 
  • Responsible for ensuring compliance with grant deadlines and deliverables. 
  • Assists Team Leader and Grant Project Managers in completing all grant related tasks.
  • Assists in preparation/publication of outreach and promotional materials.
  • Conducts yearly review and analysis of grant achievement of deliverables and successes/failures
  • Completes administrative and programmatic support for team related grant initiatives.
  • Provides assistance with minor LegalServer needs/issues such as re-opening cases, changing funding codes, deleting case notes, modify/building reports, etc.
  • Responds to CMS system and user issues; investigate bug reports from users, create statistical reports. Adds or modifies data and features in CMS, as required by staff. Works directly with case management provider on critical CMS issues.
  • Submits Quarterly Invoices for SSN SW License Payment.
  • Collaborates w/ Case Management System Specialist as needed or requested.

Minimum Qualifications:

  • Minimum 1 year of experience in a similar position with a non-profit organization working with Grants plus 2 years’ experience as a legal admin. asst. AA Degree or additional 1-year experience can be substituted for degree.
  • Experience with case management systems 
  • Intermediate Knowledge Level in Microsoft Word, Excel, PowerPoint, and Outlook
  • High level of computer literacy and ability to learn & obtain SW & systems proficiency
  • Excellent Time Management and Organizational Skills,
  • Excellent written, verbal and proof-reading skills.  
  • Very detailed and deadline oriented.  
  • Extremely Customer focused with the desire & ability to work effectively and compassionately with clients in low income levels facing social, economic, and legal issues who have limited access to services to assist them. 
  • Ability to exercise sound judgement and complete majority of tasks independently. 
  • Ability to work in and contribute effectively to a team environment 
  • Basic knowledge of legal documents, procedures and terminology.   
  • Basic knowledge of legal case management systems and accurately tracking and processing legal case data using these systems. 
  • Complaint/Objection handling skills
  • Stress management skills
  • Telephone etiquette skills
  • Conflict management & Assertiveness skills

Desirable Qualifications:

  • 1 year of experience supervising social services volunteers or volunteers 
  • Experience with project coordination, working with data – (i.e. reporting - data analysis) helpful
  • Certificate in Volunteer Management and/or Grant Writing skills

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.